What comes in my package?
Once you purchase your nails you will receive the product your orders as well as a standard nail glue, an alcohol wipe, nail buffer, wooden cuticle stick, and instructions on how to apply the nails. If you wish to use a stronger glue you can purchase the upgraded nail care pack in the Nail Care Pack section.
Are the nails reusable?
Yes! The nails are reusable with the proper care. If you do decide to re-use your nails be sure to lightly buff the inner part of the press on nails to remove as much extra nail glue that may be left over. I do recommend buying an inexpensive electronic nail file for better results. You can purchase these at some Walmart locations as well as some drug stores.
How can I safely remove my press on nails?
To remove your nails safely soak them in warm soapy water for 30 minutes or as needed to loosen the glue. Once the nails feel loose use your cuticle stick to help remove the nails. Be sure to be as careful as possible.
How do I figure out my nail size?
If you do not know your nail sizes I have a nail sizing kit available for purchase. If you do not wish to purchase the sizing kit NO WORRIES! All you have to do is take a piece of tape over the widest parts of your nails and mark the ends with a pen. Once done with all 10 nails measure them in mm to get your sizes. Be sure to do this for all 10 nails as your nails may not be the same for each hand.
What about the strength?
All my sets are made with a foundation base gel as well as 4-5 coats of gel color which adds extra strength to the nails.
How long will it take for me to receive my nails?
See shipping Policy for details on processing and shipping details.
What if I want a custom order?
For any custom requests please feel free to contact me through the website or Instagram. @shopsparkofnails
Do you accept cancellations?
I will gladly accept cancellations within the first 24 hours of purchase as long as the order has not been started.
Do you accept returns or exchanges?
Due to the nature of the product and for sanitary reasons ALL SALES ARE FINAL. Otherwise stated in shipping policy.
SHOP PAY INSTALLMENTS?
Are there late fees?
No, there are no late fees if you miss a scheduled payment.
What is the option to pay in installments on Shop Pay?
When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score.* In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase.
What if I make a return on a purchase made through Installments with Shop Pay?
If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:
- A smaller payment balance on the final payment
- Less future payments on the remaining loan balance
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.
Which payment methods are accepted if I use the option to pay Installments on Shop Pay?
The installments option on Shop Pay is available on debit and credit cards.
Have more questions?
- For questions about installment payments on Shop Pay, visit shop.affirm.com/help.
- For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.